By making a purchase with Creative Line International Pvt. Ltd., the customer will have deemed to have read, understood, and agreed to these terms and conditions. These general terms and conditions apply to all purchasing and sales agreements concluded by Creative Line International Pvt. Ltd. and its customers. No products can be bought without an account. By placing an order with the Creative Line International Pvt. Ltd. online store, the customer declares to accept the terms and conditions. For any questions about these terms, please send an email to [email protected]

Terms & Conditions

Information of website

Creative Line International Pvt. Ltd. cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can they guarantee that all information is up to date. Creative Line International Pvt. Ltd. is entitled to change the content of the site at any time.

Colour Representation

The colours on the screen may differ from those of the original garment. This depends on, among other things, differences between computer screen settings among website visitors. Creative Line International Pvt. Ltd. makes every effort to display the correct colours on their website.

Sales Conditions
  1. The following conditions apply to all sales offers and supplies. They are binding on both parties with the exclusion of other deviating conditions laid down by the buyer unless Creative Line International Pvt. Ltd. (hereinafter referred to as ‘seller’) accepts those conditions in writing. The placing of an order by the buyer implies that the buyer is aware of these conditions and accepts them without reservation.
  2. Indian law shall govern all agreements concluded under the terms of these conditions. All disputes arising from such agreements shall be settled to the competent court in India. The seller may, however, elect to submit a legal claim where the buyer is officially domiciled and may elect whether or not the law of the country where the buyer is registered/domiciled shall apply.
  3. All offers and quotations are not binding unless otherwise agreed to in writing.
  4. Delivery shall take place either “LDP – Landed Duty Paid” or “DDU – Delivered Duty Unpaid (named place of destination)”, unless otherwise agreed to in writing between the seller and the buyer. LDP used herein means that the seller is responsible for all charges including destination duty and freight to the local port, carrying risk and fee, providing import license, and paying any import tax, including customs clearance costs and other required fees due to imports. DDU used herein means that the seller delivers the goods to the buyer to the named place of destination in the contract of sale and the seller bears the risks and costs associated with supplying the goods to the delivery location, where the buyer becomes responsible for paying the duty and taxes.
  5. The seller has the right to cancel all orders, either wholly or partly, at hi/her own discretion and without the judicial intervention of the legal authorities, or to demand payment in advance for deliveries still to be made He/she is unable to cover or cover sufficiently the credit risks ensuring from the said order(s) with an insurer of her own choice. The financial position of the buyer deteriorates before the order(s) has/have been executed.
  6. a) Claims are only valid if they are made in writing with a clear description of the complaint and are submitted to the seller within the given time of receipt of the goods, and provided the goods are still in the state in which they were delivered. b) Slight deviations in quality, colour, size, weight, finish, design, etc. which are permissible in the trade and/or technically unavoidable, shall constitute no reason for complaint. c) In the event of justifiable claims, the seller has the choice of either crediting the goods or repairing or replacing them within thirty days after receipt of the returned goods.
  7. If the goods are not supplied, not supplied on time, or not supplied correctly, the buyer may not claim damages unless the same is the consequence of a deliberate action or gross negligence on the part of the seller.
  8. All goods supplied remain the property of the seller until all the invoices including those not yet due – have been paid in full. For as long as the seller still has outstanding amounts payable, she shall be entitled to recall the goods and the buyer is not entitled to transfer the seller’s goods in any form whatsoever (including as surety) to third parties nor to give them to third parties on consignment. In the case of recalled goods, the buyer will be credited for the same at the market value of the said goods on the date of recall.
  9. Circumstances of force majeure which delay or prevent the delivery of the goods shall release the seller from his/her duty to make delivery on time and shall in no way be a reason to make the seller liable. By force majeure is understood, every circumstance beyond the seller’s control, such as, but not exclusively: war, riots, strikes, government measures, events of any kind that disrupt seller’s production, disruptions in the normal supply of raw materials and ancillaries to the seller, and hold-ups in the transport of the products by the means of transport chosen by the seller.

Creative Line International Pvt. Ltd. shall be under no liability in respect of any defects arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the care instructions, misuse, or alteration or repair of the garment without prior approval. Creative Line International Pvt. Ltd. shall not be liable for any indirect loss or damage costs, expenses or other claims for compensation whatsoever and the entire liability shall never exceed the price of the purchase.


In the case of defective purchases, Creative Line International Pvt. Ltd. abides by the statutory guarantee regulations. If a customer has a complaint regarding obvious material or manufacturing faults in garments supplied by Creative Line International Pvt. Ltd., including damage incurred in transit, please send an email to [email protected] to arrange a refund or exchange.


Personal information will be saved and treated with care; it will not be passed on to third parties* and will only be used for the delivery of purchases. The Creative Line International Pvt. Ltd. web shop uses secure socket layers (SSL), the industry standard for the transmission of information used to process orders.

*Creative Line International Pvt. Ltd. reserves the right to assign or pledge to third parties any claim(s) for payment that have arisen in connection with the purchase and/or delivery.


This website uses cookies to make it easier to use for visitors. Cookies ensure that the customer’s selected country is remembered, that the content of the shopping cart is saved, and that customers remain logged in.

Intellectual Property

All intellectual property rights on this website and all sub-domains remain with Creative Line International Pvt. Ltd. Any use of Creative Line International Pvt. Ltd. or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Creative Line International Pvt. Ltd.

Company Information

Creative Line International Pvt. Ltd.

Address – 131 / 16, Circular Road, New Bajwa Nagar,
Ludhiana, Punjab, India – 141010

Website: www.creativelineindia.com


Email: [email protected]